Thank you for signing up using your Cox email address. Here is an explanation of why your address has been terminated and the steps required to tell Cox that it is OK to get emails from DCDP.
Why – Cox has a rigorous process for trying to identify spam. Cox has decided to automatically delete any spam that is sent to any of their customers. Hence you may be getting spam, and you do not know it; it is deleted before you have a chance to see it. For a variety of reasons, Cox may view individual messages as spam. Indeed, this is what is happening to some of the emails DCDP sends. Then when our email service receives information that an excessive number of messages cannot be delivered (they are flagged as potential spam), the service terminates the receiver’s address.
After completing the signup form to tell our email service to allow your address, do the following to tell Cox what to do.
Steps – you must open your email at the Cox email website as follows
Most users find the middle button (choice 3 above) preferable. It keeps their INBOX clean and allows them to see potential spam. If it is not spam, it can be marked as such and will automatically move to the INBOX.
There is another option – one can create a “Filter Rule” (step 6 above). If you prefer that option, do so, or for more explanation email [email protected]